8 Benefits of Having Managed Services


Having a managed IT services team can save your company a considerable amount of time and money. It’s important to understand exactly what managed services are and the many benefits involved.

What are Managed Services?

Bringing in managed IT services means outsourcing your technology needs to a third party.

There is normally a fixed monthly fee that your company would pay to obtain a variety of services. CIO states that the best managed service providers will create a customized plan based on your specific business needs.

A managed services team will make sure your network and devices are working seamlessly and incorporating the most up to date technology. The following are a few specific services that a managed services provider may offer your business:

  • Cloud storage
  • Monitoring systems
  • Continuity/disaster plan
  • Security systems
  • 24/7 help desk

Why Do You Need Managed IT Services?

Technology is an integral part of almost any business.

Unless your business specializes in computer network support and technology, you will likely benefit from the knowledge and expertise a managed IT service company can provide.

The following are 8 great benefits of outsourcing your IT:

1. Keep up with Technology

Technology is constantly changing and it can be difficult for even larger companies to keep up.

According to BizTech, one of the advantages of outsourcing your IT is that you’ll be able to partner with technically advanced engineers whose specialty is emerging technologies.

“51% of small-business owners cite time as the single biggest obstacle to adopting new technologies, and 18% say a lack of understanding is their greatest barrier.”

Business Insider

But remember – keeping up with the latest technology is only part of the process.

A managed services provider can also suggest ways that specific types of technology can help your particular business be as successful as possible. You don’t want to invest in technology just because it’s the latest thing on the market. You need an IT team that can help you plan and customize your specific tech needs.

2. Provide Around-the-Clock Availability

When your in-house tech person is out of the office sick or on vacation when the system crashes this could prove disastrous for your business. When you outsource your IT you have access to experts 24/7.

You’re losing money and productivity when there’s a computer or internet failure. Having a service available at all times means getting your business up and running again as quickly as possible.

3. Reduce Employee Costs

With managed IT services, there are fewer in-house employees to hire and maintain. Even with just one individual, you’ll be paying a tech specialist an annual salary, insurance, vacation and sick days. If you have a company that will likely need several IT professionals the costs can easily take a large chunk out of your budget.

With managed services, you won’t have to spend money on training and development for any of your employees to stay current on the latest tech trends and advancements. Outsourcing your IT needs also means maintaining less office space. Overall, these points can add up to huge savings for your business.

4. Reduce Risk and Increase Security

Cybersecurity breaches have become epidemic. Even one virus can bring your business to a standstill.

“As many as 60% of hacked small and medium-sized businesses go out of business after six months.”


A managed services team can offer the highest level of protection from hackers, viruses and malware. Even if a virus would happen to get through, with managed services you’ll have a team of experts helping you to restore data and get your business up and running again as quickly as possible.

5. Provide Consistent IT Costs

Most managed IT services will charge you a flat-rate fee. Keeping your IT in-house will often mean unpredictable expenses from month to month. Having fixed monthly costs will enable you to more effectively stay within budget.

Since managed services will provide proactive solutions to potentially expensive technology problems, you’ll also save money on the technological disasters you never experience.

6. Remain Competitive

Many businesses can’t afford to hire a tech staff that can compete with large corporations. When you hire an outside team of experts your technology will be cutting-edge no matter how small your business may be.

Not only will you have the best technology, but your team will help maintain less down time, fewer IT interruptions and greater continuity of service. This ultimately means your business will experience an increase in productivity.

7. Stay Compliant

A managed services team can help you stay compliant with shifting regulations.

This is especially critical if you happen to be in a medical or health-related field. Laws regarding compliance are constantly changing in a variety of industries, making it difficult to stay current.

An experienced managed IT services team will be able to stay up to date regarding all laws and government regulations. As companies continue to do business on a global scale, regulatory compliance is more important than ever.

8. Focus on Your Business

One of the best reasons for hiring a managed IT team is so you can focus all of your time and resources on your business. You don’t want to spend several hours each day worrying about data storage or issues with your email.

When you bring in a managed services provider you’ll experience much less downtime, improve your technology and be able to spend time doing what you went into business for.

Trust Your Technology to Total IT

You need a managed service provider with the experience and expertise to manage your technology, provide security, and offer around-the-clock support. Total IT Technology is a full service tech company providing proactive IT support for all your network, computer and service issues.

Contact us to learn how we can provide exceptional managed IT services for your company.