5 Signs Your In-House IT Department Needs More Support
It can be tough to know when it's time to bring in managed IT…
Car Dealerships Are A Special Breed
No matter how many dealerships you manage, there’s a customized solution available. Many dealerships we work with have a working tech solution but just need a little bit of additional assistance now and then.
We aren’t looking to replace your current IT solution. We want to augment it.
If you are looking to clean house, are opening a new location, or need a safety net while the CTO goes on vacation, we provide all of those solutions and more.
COMMON SERVICES FOR AUTOMOTIVE
- Server monitoring and reporting
- Overflow help desk solution
- Network monitoring and reporting
- Cloud backup and disaster recovery
- IT infrastructure planning and implementation
- New dealership IT and network build-out
We Speak Your Language
We know that car dealerships have sensitive information on their network, including customer social security numbers, income and employment information, accounting data, inventory, and of course, email. The days of a single in-house server that handles all of your needs reliably and securely are gone. Car dealerships need to have access to an integrated technology team that can help them with their needs across the board, whether it’s blocking spam, network monitoring, or assisting with a new dealership’s IT needs.
Total IT is happy to help our clients with these needs and more, in addition to committing to growing with your company. Our solutions are personalized so that your car dealership can operate at its best without having to worry about security issues or data breaches.
CDK – Reynolds and Reynolds
A common misconception we encounter in the car dealership industry is that if you are using CDK or ReyRey, you don’t have to worry about much.
Unfortunately, this is not the case. While they may provide you with servers and hardware, they still plug into your network and are susceptible to network insecurities, failures, and internal user error. These are all issues that can be addressed.
Supplemental and Help Desk Segmentation
Efficiently hand off help desk calls and tech support issues when you are too busy. Segment your help desk solution so you can support management yourself while handing less sensitive matters to us.
Network Security and Backup
We have run into all sorts of network and security issues at car dealerships. Segmenting your network is a necessity for security reasons and something we see left undone far too often. With a well-planned network, backing up sensitive (and non-sensitive) data becomes much more manageable and essential for disaster prevention and recovery.
A Reliable And Secure Network
It gives your employees everything they need to stay connected, productive, and efficient. That means they spend less time “working” and more time “selling”. |
Your car dealership will flourish with the help of Total IT.
Customized Solutions
There’s no one-size-fits-all solution that works for automotive companies. Determining your needs will help us decide on the right IT solution that will grow with your business. Some automotive dealers may need a complete rebuild or build-out, while others need a safety net when things get busy. Some dealerships might even need a quick consultation while planning a merger or new location. Whatever your tech needs, Total IT is experienced and knowledgeable about the automotive industry, and all of the IT needs that come with it.
It is always worth a discussion to see some of the solutions we provide our existing partners for everyday issues in the automotive space. Total IT is committed to giving our clients the best technology solutions that will grow with their company.
Our Process
Our well-developed Total IT process allows us to get to know our customers’ businesses and personal needs to create the best solutions for you. Automotive companies will be happy to know that we cultivate a personal relationship with every client so that our solutions will be completely personalized to you. Our approach consists of five steps:
- Meet
- Dig deep
- Talk strategy
- Take action
- Move forward
The first step is a meeting so that we can get to know each other. Our team wants to learn all about your car business and the technology you use to support it. Whether you’re a small dealership or an ever-expanding chain of car lots, we can determine the right solutions for you. By asking questions, we will learn what you need out of your technology, including factors like growth, flexibility, and security. No matter your goal, we will discuss it together so that we have a clear idea of your automotive business and IT goals.
The next step in our process is to dive deep into your existing technology and where you’d like to go. We know that the automotive industry has to have a layered approach to technology and that security is critical regarding your customers’ data. We will always make sure to take care of your technological needs so that you can stay focused on buying or selling cars instead of IT issues. Our team will design a strategy and suggest a plan that will cater to your company’s needs. Finally, we will take action. Total IT will make sure you have a dedicated point of contact and a team of experts at your disposal. Our team will adjust your plans as you grow and needs change so that you never have to worry about your IT catching up. The process we’ve created is designed to produce the best solutions for our automotive customers by knowing everything about your company and your IT needs.
The Total IT Way
Working with Total IT will always be a personalized experience that takes care of your needs first. As a trusted Dallas-Fort Worth IT company, our top priority is creating the best solutions and services for our clients at an affordable price. Running a car dealership is hard work. Let us take away the worries and stress over technology and security by providing personalized solutions that will grow with your business. Our team of highly skilled IT professionals has been helping the automotive industry with practical solutions since 2013. We strive to cultivate long-lasting relationships with our customers in Dallas-Fort Worth and other areas across the United States. We know our clients rely on us for the best IT services and solutions, and we are happy to deliver that to them each day.
Let’s Brainstorm Your Automotive Or Dealership IT Setup.
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