5 Signs Your In-House IT Department Needs More Support
It can be tough to know when it's time to bring in managed IT…
We Know Logistics
We know Logistics IT because we’ve lived it.
We’ve worked with logistics companies from day one. In addition, several of our team members worked at logistics companies before Total IT, so we are intimately familiar with shipping companies’ inner workings and needs – including air, land, and water.
Network security issues? We’ve done it.
E-Air Waybill workflows? We’ve done it.
Nationwide warehouse interconnectivity? We’ve done it.
Remote control forklifts over the cloud? Not yet, but we’ll give it a shot!
We don’t have to replace your current IT team: we can augment it.
But if you are looking to clean house and start with a new IT solution, we can do that. Our years of experience with large freight forwarders, customs brokers, and shipping and trucking companies gives us the confidence to say that we are one of the top Logistics Technology Providers.
We provide various services for logistics companies in the Dallas-Fort Worth, Texas area and around the country. So whether you’re opening a new location, need IP phone solutions, or are dealing with network backup and failover, we can take care of all of your IT needs. We even offer a safety net for when your CTO goes on vacation!
We Speak Your Language
Our experienced team knows what it takes to develop the best logistics IT solutions for your company. We know you have sensitive information on your network – client lists, social security numbers, income and employment information, accounting data, inventory, and of course, email. Our IT experts will work to make sure you are secure and safe from data breaches and other IT disasters.
Long gone are the days of a single in-house server to reliably and securely handle all of your needs. This increased flexibility and connectivity comes with more security risks and compliance issues. Our logistics solutions are safe and secure, helping your business run smoothly and efficiently.
Logistics Managed Services and Beyond
There is a shortage of experienced IT people within the shipping industry. Often a company will train someone to be familiar with their systems, then the employee leaves, causing you to start from scratch.
We act as a consultant/CTO/CIO before we ever send you a quote. Our goal is not to sell you services but to partner with you to provide long-lasting and evolving technical solutions for your company. Our services will grow with you.
Supplemental and Help Desk Segmentation
Our services allow you to easily hand off help desk calls and tech support issues when you are busy. By handing less sensitive matters to us, you can segment your help desk solution and deal with support management yourself.
As a result, you can free up your team to work on more significant issues while we handle the rest. There’s no reason your employees should be distracted with IT questions or have to provide tech support. Let us take care of all your technology needs.
Network Security and Backup
We have run into all sorts of network and security issues at logistics companies. Segmenting your network is a necessity for security reasons and something we see left undone far too often. But, with a well-planned network, backing up that sensitive (and non-sensitive) data becomes much easier and essential for disaster prevention and recovery.
Let Total IT help you with network security and backup. We will ensure your logistics company is covered in case of a cyber-attack or natural disaster. Waste no time getting back up and running with our IT services.
A Reliable And Secure Network:
Gives your employees everything they need to stay connected, productive, and efficient.
In addition, it gives your clients peace of mind that their cargo and information are safe.
Customized Solutions
There’s no one-size-fits-all solution that works for every shipping company. However, determining your needs will help you consider the best solution that will grow with you.
Some companies may need a complete rebuild or build-out, others a safety net when things get busy. Some shipping companies need a quick consultation when planning a merger or new location. Either way, Total IT is here to help.
It’s worth discussing some of the solutions we provide our existing partners for everyday issues in the logistics space.
TSA, IATA, and United States Customs are just a few of the compliance and communication workflows we’ve helped facilitate. If you are the person in charge of IT at your company, it may make sense for you to contact us at Total IT today to discuss your current IT situation.
Our Process
Total IT has created a process that allows us to get to know you, our clients. We want to understand your organization’s unique needs so that we can provide the best technology services. Many industries benefit from IT solutions, especially logistics companies. Total IT will take care of all your technological needs, from data security to network monitoring. Our thorough process ensures we know all about your IT needs and can create a plan that works for everyone.
Our approach consists of five steps:
- Meet
- Dig deep
- Talk strategy
- Take action
- Move forward
By getting to know you and your logistics company first, our team will fully understand your current IT infrastructure and what you’ll need to succeed. Our solutions are entirely personalized so you get the services you desire and an IT plan that will grow with your logistics business. Total IT will ensure you have the best plan, including a point of contact and a team of experts always available to you.
The Total IT Way
At Total IT, our team of technology experts is committed to our clients. Logistic companies shouldn’t have to worry about their IT needs, especially as they grow and expand their business. You can trust Total IT to take care of your technology needs, leaving you and your employees free to focus on your work.
Business owners have a lot on their hands, especially those that work in logistics. Contact Total IT to start discussing how our technology solutions can work for your company. Our team of experts will handle everything from spam filtering to data center hosting. You won’t have to worry about a single thing.
As a trusted Dallas-Fort Worth IT company that operates locally and across the United States, our customers are our top priority. We work to create long-lasting relationships with clients no matter where they’re located. Logistics companies need the right IT solutions to operate profitably, without data breaches or technology hang-ups. Our personal IT services can help take your logistics company to the next level.
Let’s Brainstorm Your Ultimate Logistics Company IT Setup.
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