Total IT, Inc. 2019
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Tony Coke2019-04-30 14:06:422019-05-04 09:55:24What Is Managed Services?We Know Logistics
And we know Logistics IT, because we’ve lived it.
We’ve worked with logistics companies from day 1. In fact, several of us worked at logistics companies before Total IT, so we are intimately familiar with the inner workings and needs of shipping companies, air, land, and water.
Network security issues? We’ve done it.
E-Air Waybill workflows? We’ve done it.
Nationwide warehouse interconnectivity? We’ve done it.
Remote control forklifts over the cloud? Nope. Not yet, but we’ll give it a shot!
We don’t have to replace your current IT team, we’d like to augment it.
But, if you are looking to clean house and start with a fresh IT solution, we can do that to. Our years of experience with large freight forwarders, customs brokers, shipping and trucking companies, gives us confidence in saying that we are one of the top Logistics Technology Providers.
Opening a new location, IP phone solutions, network backup and failover, or if just need a safety net while the CTO goes on vacation, we provide these services for logistics companies in Dallas / Ft. Worth, and around the country.
COMMON SERVICES FOR LOGISTICS COMPANIES
- IT team expansion
- Server monitoring and reporting
- Overflow help desk solution
- Network monitoring and reporting
- Cloud backup and disaster recovery
- IT infrastructure planning and implementation
- New warehouse and office IT and network build out
- IP Phones
- Wan and network backup and failover
- Wifi scanning devices
- Label printers
We Speak Your Language
You’ve got sensitive information on your network. Client lists, social security numbers, income and employment information, accounting data, inventory, and of course, email.
Long gone are the days of a single in-house server to handle all of your needs reliably and securely. A result of this is comes increased flexibility and connectivity, along with increased security risks and compliance issues.
Logistics Managed Services and Beyond
A trend we are seeing in the shipping industry, as with others, is a shortage of good IT people. For instance, you get someone trained and up to speed on your systems, then they leave to go work for a company that offers them more money or better benefits.
We act as a consultant/CTO/CIO, before we ever send you a quote. Therefore, our goal is not to sell you services, our goal is to partner with you to provide long lasting and evolving technical solutions for your company.
Supplemental and Help Desk Segmentation
Easily hand off help desk calls and tech support issues when you are busy. Segment your help desk solution so you can support management yourself, while handing less sensitive issues to us.
As a result, free up your team to handle bigger issues, while we handle the rest.
Network Security and Backup
We have run into all sorts of network and security issues at logistics companies. Segmenting your network is a necessity for security reasons and something we see left undone, far too often. But, with a well planned network, backing up that sensitive (and non-sensitive) data becomes much easier and essential for disaster prevention and recovery.
A Reliable And Secure Network:
Gives your employees everything they need to stay connected, productive and efficient.
Gives your clients peace of mind that their cargo and information are safe.
Customized Solutions
There’s no one-size-fits-all solution that works for every shipping company. However, determining your needs will help determine the right solution that will grow with you.
Some may need a complete rebuild or build-out, some a safety net when things get busy, and some yet, just a quick consultation when planning a merger or new location.
Isn’t it worth a discussion to see some of the solutions we provide our existing partners for everyday issues in the logistics space?
TSA, IATA, US Customs, are just of the few compliance and communication workflows we’ve helped facilitate. If you are the person in charge of IT at your company, it may make sense for you to contact us at Total IT today for a quick chat regarding your current situation.
Let’s Brainstorm Your Ultimate Logistics Company IT Setup.
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Total IT, Inc. 2019
https://totalit.com/wp-content/uploads/2019/04/Managed-Service-Dallas.jpg
405
540
Tony Coke
https://totalit.com/wp-content/uploads/2018/11/Total-IT-Mobile-LOGO-light.png
Tony Coke2019-04-30 14:06:422019-05-04 09:55:24What Is Managed Services?