Vendor Management

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One less worry

Running a business is hard work. No business leader will disagree there. Between managing people and managing tools, you have more than enough on your plate.

How about unloading some of that work?

That’s what vendor management is all about. We’ll take care of coordinating all your IT-related services. If there’s an issue, we’ll be your single point of contact. No more wasted time sitting on hold or waiting for help. We’ll take care of that so you can focus on running your company.

What do you get with vendor management?

  • One point of contact for all your IT-related services
  • Experts who know your IT network, ready and willing to go to bat for you if there’s any kind of issue
  • Clear, candid feedback about what’s really going on when you experience a hiccup
  • The convenience and assurance that IT-related issues will be handled effectively and efficiently

Why vendor management?

In a word, time. It’s your most limited resource. You can’t afford to waste time sitting on hold or explaining your issue to a second (or third . . . or fourth) technician. And when we handle vendor management for you, you won’t have to. We’ll take care of all the logistics.

First-time resolution

All you have to do is make one call to us. Our experienced staff will take it from there. We’ll make sure your issue is handled quickly and correctly.

Customized support

You’ll get better support from IT vendors when you know how to speak their language. We do, and we have the advantage of knowing your network.

Straight answers

No one likes the feeling that you’re only getting half the picture. We’ll make sure you know exactly what’s going on with your tech tools.

How does vendor management work?

The essence of vendor management is simple. Authorize us to communicate to your IT vendors, like your ISP or your communications provider, on your behalf. When there’s an issue with your services, call us. We’ll call them and make sure they address your problem quickly.

Wireless

The best customer experience

Our goal is to make sure you have the best possible experience in every one of your IT vendor relationships. Vendor management gives us the ability to resolve issues for you, making your customer service experience amazing.

There’s no easier way to stay on top of all your IT vendor relationships.

Network security

. . . vendor management has become a core competency of running a great IT department.”

Questions about vendor management?

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